Software Testing

  Digital technologies in their entirety have transformed the way businesses are conducted, products are developed, tested, and deployed, and communication is done. With enterprises looking to advance the cause of customer experience to its optimal level, the complexity of software has been rising. Although positive business outcomes due to the implementation of digital technologies have encouraged more investments, the specter of software defects looms large. It has increased the average cost of downtime for a single hour to the tune of $100,000, as per an ITIC study. Also, as per Apigee, about 44 percent of users delete an app immediately if it doesn’t perform well. According to Google, 48 percent of users opined that a poorly performing site or app meant the company or brand didn’t care. There are numerous instances of companies being forced to pay large sums of money to compensate users for poor service. So, to increase software reliability, predicting and preventing software d...

  In the last decade or so, customer expectations have reached a feverish pitch, thanks to the preponderance of digital technology at every level. Customer interactions too have spread across devices, channels, platforms, and touchpoints. Given such a scenario, staying ahead of the competition with product differentiation is not enough. What is needed is to enhance the user experience to improve brand loyalty and recall. Here, software quality assurance goes beyond the functional testing of a specific application. It includes testing of non-functional parameters, such as compatibility, performance, accessibility, UI/UX design, usability, and security as well. And quality engineering is the approach to addressing the testing requirements of modern applications across a multitude of platforms, devices, and environments. Further, the requisites for enterprises cutting across domains to compete include accelerating product delivery to the market; delivering a world-class customer exper...