How to Assure the Quality of Any Digital Transformation Journey
Today, customers’ expectations have upended many well-established procedures in software development and delivery. One of them is the positioning of quality assurance testing in the software development lifecycle. This is increasingly witnessed in the digital transformation journey of enterprises. Since the journey entails the transformation of processes, technologies, interactions, and others, quality has become the driving force. This is due to the fact that competition demands the faster delivery of software applications while ensuring service excellence. This calls for considering a wide range of parameters, for any dip in the performance of the software application can have significant ramifications on the brand. If historically, software testing was more about the identification and mitigation of defects, today it has become more holistic. Software quality assurance has moved towards enhancing user experience and customer satisfaction a la Agile and DevOps methods of develo...