Software Testing

  Artificial intelligence plays a crucial role in digital assurance and testing, and its scope across industries is also increasing each passing day. As companies adopt software-driven tools like cloud computing and IoT, they can offer a significantly better customer experience. Further, they can achieve growth in any environment by being flexible and responsive to changes. Artificial intelligence takes this a step further by providing intelligent features like voice and image recognition, and chatbots, among others. Today, AI empowers digital QA testing with automation and analytics that bring substantial change to entire processes. It makes digital QA easier through the automation of redundant tasks, allowing testers to focus on decision-making, thereby shortening testing cycles. Consequently, digital quality assurance enhances client satisfaction levels and helps businesses build a loyal customer base.   In the below-mentioned segment, we take a look at the differ...

  The testing of software systems has become critical for businesses to deliver quality, a superior customer experience, and competitiveness. And test automation has become the go-to methodology for testers to reduce errors due to manual testing. It accelerates the process of testing and reduces the turnaround time for project delivery. However, test automation is not without its flaws. Since its success depends on the quality of tools being used, businesses are looking at scriptless test automation to deliver ROI. So, the moot question is: are test automation tools to be blamed for delivering wrong results? Probably not, for the capability of test automation tools is not the fall guy. The answer probably lies in the difficulty of writing scripts for automation and maintaining them, less involvement of subject matter experts or project owners, and a long time to create the suite in the first place.   Scriptless test automation allows non-programmers or non-technical resource...

  New technologies and work paradigms enable business enterprises to streamline and diversify their supply chains and enhance customer experiences. In order to remain competitive, businesses are expanding their technology stack and streamlining their processes. The technology stack may include embracing virtualized architecture, open-source software, containerization, and the Internet of Things, among others. However, this journey toward digital transformation comes at a huge cost - the potential danger of cyber criminals letting loose their malware to wreak havoc. The new opportunities brought about by digitalization face renewed security challenges from the likes of hackers. So, what needs to be done? How do business enterprises keep pace with innovation while mitigating security breaches at the same time? Let us understand the menace with some statistics. According to the data breach report by the Ponemon Institute and IBM, the cost of cybercrime globally is likely to touch US...

  In today’s consumerist society, customers are looking for instant gratification. They do not settle for the also-rans but only the best. This means business enterprises have to be at the top of their game to develop and deploy reliable, secure, and user-friendly software applications. This also calls for avoiding system failures and risk mitigation, especially for mission-critical applications. So, to save the reputation and bottom line of businesses, the performance testing of applications is a must. It helps businesses achieve outcomes such as stability, speed, responsiveness, and scalability while eliminating bottlenecks.   A performance testing strategy checks the performance of an application irrespective of constraints. These may include traffic load, bandwidth availability, and network fluctuations. It helps businesses to smoothen out issues pertaining to throughput, latency, speed, and poor responsiveness, among others. However, when it comes to handling mission-...

  With digital experience (DX) becoming the key attribute for business enterprises to achieve and remain competitive, they are vying to maximize its impact. This means taking steps to optimize the digital touchpoints and streamline the customer’s journey using a digital experience monitoring platform. However, notwithstanding the humongous volumes of data generated from various digital touchpoints, businesses find it challenging to analyze them. This is because traditional analytics does not give the entire story. It doesn’t give insights into the customers’ emotions, a crucial parameter driving conversions.   Gain insights into the digital experience of customers In the traditional scheme of things, tracking a user’s journey to see whether he or she has completed a certain activity (filling in a form or buying a product) is the goal. But this does not always give the true story and could be misleading at times. For instance, a user visits your website to check its look ...

  The success of a brand in the market ultimately depends on the quality of customer experience assurance it provides. Companies from around the world looking to improve their competitiveness and market value consider customer experience, or CX, as the preeminent metric. A good CX can be achieved by streamlining the end-to-end processes and delivering value at various touchpoints along the customer’s journey. The first step in this pursuit is creating a customer-oriented mindset by the stakeholders, especially the employees. This ought to be applied at every touchpoint, be it in-store, online browsing and/or buying or interacting with customer support. Today, brands that offer a great customer experience to their users end up scoring financial success. According to review42.com, the global spend on customer experience in 2022 is likely to touch $640 billion. In fact, 74% of customers are likely to switch brands if the navigation and purchasing process is overly complicated. Furth...

  For any business enterprise or organization, achieving success involves taking a multi-pronged approach. Adopting digital technologies is accepted as a surefire way of staying ahead of the curve and achieving outcomes such as better productivity and efficiency, streamlined processes, reduced costs, strict compliance with standards, and higher revenues, among others. A cogent DevOps transformation strategy allows businesses to achieve the above outcomes in short and quick development cycles. It enhances collaboration between teams and calls for a cultural change in the organization. For instance, accepting a new process to run across teams that seeks to eliminate silos and enhance efficiency without any fuss or resistance is a good start. No wonder businesses cutting across domains are looking to embrace a DevOps transformation roadmap. This will give a fillip to the DevOps market, which is expected to touch $57.90 billion by 2030 at a CAGR of 24.2% (Source: alliedmarketresearch)...

  5G technology is going to be a technological leap of faith in wireless communication. It will widen the scope of growth for business enterprises with features such as Massive Machine Type Communicators (mMTC) and Ultra Reliability Low Latency Communications (URLLC). The availability of such an ultra-fast communication medium has the potential to transform the way businesses are run. And by capitalizing on 5G security testing services, businesses can improve quality and productivity, enhance security, drive innovation, and speed up delivery. 5G will enable businesses to connect with their target customers more easily and quickly. As per MarketWatch, the global market for 5G is likely to reach a figure of $251 billion by 2025 at a CAGR of 97%. These unprecedented growth figures are fueled by a surge in demand from businesses. Also, companies such as Ericsson, Nokia, Qualcomm, and Samsung have emerged as leaders in furthering research and pushing the boundaries. 5G Use Cases and the...